Tpm Agreement

By far the most common OEM support is the support of the device manufacturer. Cisco, Brocade, Juniper and all other major network OEMs offer buyers both the (authorized) support and the ability to acquire additional support through Engagement Level Services (SLAs). The survey also showed that these are the main support elements in deciding what type of support service agreement should be purchased for your business. Many organizations use devices from multiple vendors and implement several OEM agreements. Each of them causes an overhead that requires extra time (and paperwork) to juggle contracts. With a TPM, companies can get support for multiple manufacturers – all in one contract. Consolidation of services allows you to achieve efficiencies, save the management efforts of multiple suppliers and rely on predictable costs. It also helps to alleviate the warning problems that may arise in many service providers. TPMs are able to provide a number of services so you can tailor maintenance packages to your specific needs instead of finding a single approach. This flexible approach allows you to eliminate unnecessary services and puts you in the driver`s seat to choose solutions that best meet your needs and budget. TPPs can easily adapt solutions – from simple contract changes to flexible service lengths or quoted contracts. This will align all your agreements with a common expiration date. As a hardware maintenance and support company, Smart 3rd Party helps you with a reasonable alternative to expensive manufacturer maintenance to support your IT resources beyond their warranty or service agreement.

We can come up with a tailor-made solution to extend the lifecycle of your hardware while protecting your earnings. Contact us today to find out how we can help your business or call us at 800.583.3894. A number of service level agreements are often offered by TPMs, but few SLAs are designed to meet your professional needs and requirements. TPMs, which offer complete and flexible SLAs, bring even more reliability, cost-cutting and security to your business. Typically, a TPM offers different coverage schedules, on-site response times, on-site technical assistance, remote monitoring, unlimited telephone support, guaranteed fixed hours, activity protocols and reports and holiday coverage; all tailored to your needs and within your budget.